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Operations

Overhead Costs

Overhead costs are the expenses your business pays regardless of how many customers you serve or products you sell. They include rent, utilities, administrative salaries, insurance, and software subscriptions. Overhead is the gap between your gross profit margin and your net profit margin — the cost of keeping the lights on.

Formula

Overhead Rate = (Total Overhead Costs / Total Revenue) × 100

In plain English

What percentage of every dollar you earn goes to keeping the business running (not counting direct service delivery costs)

Why Overhead Costs Matters

Overhead is the silent margin killer. It grows slowly — one new tool here, an office upgrade there — and by the time you notice, it's eating a significant chunk of your gross profit. Understanding and controlling overhead is the key to converting gross profit into net profit.

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